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We offer FREE parking for up to six hours and have two car parks available, with over 1,660 spaces including 81 disabled bays, 42 family bays and an additional 10 spaces for coaches. For more details, view our car park map >>
Looking to stay longer than six hours? Visit our Guest Services, located opposite Polo Ralph Lauren, where the team will validate your parking.
If you are not shopping with us, but would like to use our car parks, payment for long stay parking can be made by phone or online. You can register and pay online with RingGo.
Our free to use ATMs are situated in the Middle Mall close to our Guest Services.
We have a toilet block located in the Middle Mall of the centre. These include baby changing facilities and accessible toilets. We also temporarily have an additional set of toilets in our North Car Park while one block of our toilets undergoes redevelopment works.
View facilities on our centre map>>
We offer free wheelchair hire for visitors. Please contact Guest Services for further details and to book our meet and greet service.
Hands-free shopping service Dropit is now available at Braintree Village, offering revolutionary carry-to-car or store-to-door shopping!
How does it work? Each purchase you make will be put inside a sealed, eco-friendly Dropit bag and you can choose to have it delivered to your car, home or ready to collect at the end of your trip – so you can enjoy your shopping trip without being weighed down.
Download the Dropit App for free and let us do the heavy lifting. Find out more >>
We are dog friendly at Braintree Village, with furry guests welcomed in most of our stores. The stores that welcome well-behaved dogs into their premises are easily recognised by the dog-friendly icon in their window!
Looking to add some family leisure entertainment to your shopping day out?
Opposite Braintree Village in Braintree Retail Park, you'll find a 12-screen Cineworld showing all the latest releases; as well the Namco Funscape complex, home to a fantastic ten-pin bowling complex, amusement arcade and soft play area.
Or perhaps a post-shopping splash is appealing? The Braintree Swimming & Fitness centre can be found within our South Car Park.
FREE WiFi is available throughout the centre and super easy to connect.
1. Choose Braintree_Village_Guest in your Wi-Fi settings
2. Scroll through the short welcome and tap Accept
3. Click Done and you're connected
For any lost property enquiries, please contact the Guest Services team via email at bv-info@landsec.com or call 01376 348 168.
Not found what you were looking for? Take a look at our Frequently Asked Questions page, or get in touch with our Guest Services team.
As part of Braintree Village’s sustainability efforts, in a bid to cut single-use plastic consumption, guests can now fill up their water bottles for free at all of our cafés and restaurants, with zero obligation to make a purchase from the retailer.
Braintree Village brands taking part in the 'Refill Me' initiative include Roo’s, Bill's, Costa Coffee, The Cornish Bakery, PizzaExpress and Wildwood.
