Kate Spade | Muse (Sales Associate)

Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always stood for optimistic femininity.  Today, the brand is a global life and style house with handbags, ready-to-wear, jewelry, footwear, gifts, home decor and more.  Polished ease, thoughtful details and a modern, sophisticated use of colour - Kate Spade New York's founding principles define a unique style synonymous with joy.  Under the vision of creative director Nicola Glass, the brand continues to celebrate confident women with a youthful spirit.  Kate Spade New York is part of the Tapestry portfolio - a global house of brands powered by optimism, innovation and inclusivity.

Muse - Primary Purpose

The Muse contributes to achieving store goals in sales, productivity and service by utilizing Kate Spade selling skills and Kate Spade Service training.  You will be responsible for meeting personal sales and productivity goals, and delivering service that meets or exceeds expectations.  You will represent Kate Spade to the consumer, act as an ambassador of the brand and ensure customers' needs are consistently exceeded.

The successful candidate will demonstrate the following proficiencies:

• Understand how individual productivity impacts the store
• Behave like a brand ambassador
• Model sales behaviours taught in company sales training programs
• Maintain high energy on the sales floor
• Consistently achieve sales goals
• Able to work with multiple customers simultaneously
• Consistently anticipate and meet customers' needs
• Service all customers according to the Kate Spade Approach standards
• Participate as a team member and encourage team to meet and exceed performance standards
• Champion company initiatives and supports management decisions
• Demonstrate professional ethics

Further requirements:

• Very good English proficiency (essential)
• Previous experience in a retail service environment (essential)
• Background working in luxury retail (desirable)
• The ability to communicate effectively with customers and staff and manoeuvre the sales floor

Hours: 37.5 hours per week (3 month fixed term contract)

How to apply: Please click here to apply