Icescape | Ice Rink Managers and Supervisors

WE ARE NOW RECRUITING FOR MANAGERS AT

THE BRAINTREE VILLAGE ICE RINK

Charter Way, Chapel Hill, Braintree, CM77 8YH

We are looking for the best team yet to be a part of this year's event. We are currently recruiting ice rink managers and supervisors to lead that team. Click here for our staff video.

If you are a leader who is polite, positive, punctual and has a passion for customer service, then we would love to talk to you.

To apply, please send your CV to braintree@icetickets.co.uk

Management/Supervisor experience. 1 year minimum.

Customer service experience. 2 years minimum.

Full training and support throughout.

Dedicated Medic is always present so first aid certification is NOT required.

You DO NOT need to be able to ice skate.

Main Responsibilities

• Assisting the Icescape Operations Management team with any changes to the staff rota.
• Leading the ice rink team to deliver great customer service.
• Assisting technical team with ice maintenance. (Full training provided)
• Reporting daily.

Hours of work

• October 2024 to January 2025
• Shift pattern including evenings and weekends.
• We try to be flexible with working hours where we can, depending on other applicants' availability. Let's have a chat if you have other commitments you want to work around.
• Christmas day is closed but will need to be available for the Christmas period before and afterwards.

Remuneration

A performance bonus, holiday pay paid per hour as we go. With full support from the Icescape Operations Management team.

• Rink Manager - £16.00 ph plus holiday (£1.93) PLUS bonus scheme.
• Rink Supervisor - £13.00 ph plus holiday (£1.57) PLUS bonus scheme.

We only employ via PAYE - which means we cover insurance and pay your tax and national insurance. Eligibility to work in the UK will need to be evidenced at the interview stage.

Our focus is on reducing the risk for our guests, whilst providing an ice cool place for friends and families to enjoy a special Christmas outing. In addition to this we create a welcoming environment for everyone in the team to be safe in their workplace. Click here for our staff video.

Job Types: Temporary contract, Full-time

Schedule:

• Every weekend
• Monday to Friday

Supplemental pay types:

• Loyalty bonus

Ability to commute/relocate:

• Braintree: reliably commute or plan to relocate before starting work (required)

Experience:

• Management: 1 years (required)

Licence/Certification:

• Driving Licence (preferred)

To apply, please send your CV to braintree@icetickets.co.uk

Application deadline: 14/10/2024
Expected start date: 29/10/2024