At Braintree Village parking is FREE for up to 6 hours. There are 2 car parks available, with over 1,660 spaces including 81 disabled bays, 42 family bays and an additional 10 spaces for coaches.
If you're planning to stay longer than 6 hours, just visit our Guest Services, located opposite Polo Ralph Lauren, where the team will validate your parking.
If you are not shopping but would like to use our car parks, payment for long stay parking can be made by phone or online. You can register & pay online with RingGo.
Each store at Braintree Village has its own individual page which you can access by visiting the Shops page. You will find a telephone number and unit number for the respective store on their dedicated page so that you can contact them directly with any queries.
If you want to see the whole of Braintree Village online then please take a look at our online map. You will be able to locate the stores you want to see upon your visit and can also download a copy of the map.
We are dog-friendly at Braintree Village, with our furry guests welcomed in most of our stores. The stores that welcome well-behaved dogs into their premises display an icon in their window so they are easily recognised. If you have any questions regarding visiting with your 4-legged friend please get in touch with our Guest Services.
We keep our careers page regularly updated with the jobs available at Braintree Village. Take a look here.
You can contact our Guest Services team via email, phone and post. Click here for contact details.
To find up-to-date information on our centre opening hours, click here.
Yes, they can be found on our Middle Mall. There are accessible facilities, and baby changing areas too.
Pop into our Guest Services suite, which is located opposite Polo Ralph Lauren, the team will be happy to help.
Gift cards that were due to expire during the Covid-19 lockdowns can be extended. Please call the gift card support line on 0121 268 3210 to arrange. The telephone lines are open 9am-6:30pm Monday to Saturday.